ChatExtra is an independent Mac app that displays a third-party chat website in an embedded web view. We do not operate the chat service or run a server that receives or backs up your conversations. The website processes account, contact, message and attachment data under its own privacy policy.
Data on your Mac
- Account names, identifiers and preferences remain on your Mac. WebKit keeps each account's sign-in state, cookies, cache and synced website data in a separate local website data store.
- Text chat exports you import are copied into local App Support storage without additional app-level encryption. Please use macOS account and disk protection. The app does not automatically export website conversations.
- Downloads go to Downloads or a folder you select. Files you choose to upload are sent by the website to the third-party service.
Notifications and purchases
While the app runs, it may read website unread counts. If message previews are enabled, it may pass sender names and message previews to macOS for local notifications; Notification Center may retain them. You can turn previews and notifications off in Settings. Apple StoreKit processes purchases. The app reads Apple-verified transactions on your device to grant Premium access; we do not run a payment server.
Your choices
You can delete imported archives, remove an account or reset its local website data in the app. If WebKit is using a data store, complete removal may be retried on the next launch. Delete downloaded files separately. Manage your chat account and server-side data with the third-party service, and Apple purchase records with Apple.
Website
We do not add analytics or advertising cookies to this website. The intro video on the home page loads from YouTube (youtube-nocookie.com) only after you press play. When you play the video, your browser connects to YouTube, which may receive your IP address and browser information and store data on your device. Google's Privacy Policy explains how YouTube handles this data.
Contact
For privacy or support questions, email info@thearktech.com. We will update this page if app features or data flows change.